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for my own safety i have omitted my telephone and address from my resume.  i wouldn't want any random psychos passing by looking for trouble.  i omitted my references as well for their own protection and because i do not have their permissions to dispose of their information.  but, if someone would like to contact me my e-mail is nilypagan@yahoo.com.  i will be more then happy to fax or e-mail my original resume to any potential employers along with a cover letter.  feel free to ask me or comment on whatever you wish.  my resume information is below:

Niledsa Pagán





To use my creativity, knowledge and education to provide innovative ideas and techniques and aid in the growth of this company




11/2005 – 12/2007

University of Phoenix, Online

Phoenix, AZ

Master’s Degree/Business Marketing

Graduation date on 06/2007


08/2004 – 05/2005

Full Sail University

Winter Park, FL

Bachelor’s Degree/Entertainment Business

Graduation date on 05/2005


03/2003 – 08/2004

Full Sail University

Winter Park, FL

Associate Degree/Computer Animation

Graduation date on 08/2004




Spanish and English




10/2012 – Present

Star2Star Communications, LLC

Sarasota, FL

​Manager of Inventory and Systems

Manage movement of inventory, RMA shipping and receiving, customer returns (non-RMA), vendor returns, warehouse organization, data entry, inventory reports maintenance, UPS WorldShip, Great Plains, ZenDesk, and Service Desk.


08/2012 – 09/2012

Laser Peg Ventures, LLC

Sarasota, FL

Support & Shipping

Customer service, office and warehouse procedures, returns, warranties, UPS WorldShip, Stamps.com, and QuickBooks, forklift ops.


04/2012 – 07/2012

Gravely of Bradenton

Sarasota, FL

Parts Counter Sales

Customer service, office procedures, cash register, answer phones, fax, e-mail, selling, ordering, pulling, looking up in system, receiving/shipping, stocking, and organizing parts, Ideal, Internet, PartSmart and others.


09/2011 – 02/2012

5D Composite

Sarasota, FL

Manufacturing Manager

Mold-making, fiberglass/resin parts manufacturing, vacuum systems, warehousing, brochure design and translation, forklift ops.


11/2010 – 09/2011

Aer-Flo, Inc.

Bradenton, FL

Customer Service

Placing orders and quotes, freight quotes, attending customer needs via telephone, e-mail, and face-to-face, and all general office duties.


03/2010 – 07/2010

Wesco Turf, Inc.

Sarasota, FL

Parts Manager

In charge of all inventory, receiving, stocking, organizing warehouse, overlook all employees, carry out periodic employee performance evaluations.


06/2008 – 06/2009

Beacon Products, LLC

Sarasota, FL

Warehouse Supervisor

In charge of all inventory, receiving, stocking, organizing warehouse, overlook all employees, carry out periodic employee performance evaluations.


11/2006 – 06/2008

Carrier Corporation

Sarasota, FL

Sales Associate

In charge of customer service via phone, fax, and in store, placing and completing orders for customers, filling out warranty applications, store promotions and marketing, forklift operations, shipping and receiving, packing, and general store and warehouse maintenance and operations


05/2005 – 11/2006

Carrier Corporation

Sarasota, FL

Warehouse Associate

In charge of obtaining orders for customers, forklift operations, shipping, receiving, packing, and general warehouse maintenance and operations


01/2005 – 02/2005

USA Powerlifting

Columbia City, IN

Layout Artist

Created basic layout and basic look of company’s 16-page newsletter


08/1999 – 08/2002

Supply and Transportation Troop

Fort Polk, LA

Line Supervisor/Squad Leader (Management Position)

In charge of the military training, accountability, and well-being of 5 personnel, company drug testing, accountable for and basic maintenance of 5 military vehicles, ammunition residue collection, storage, shipping and receiving of over $1 million worth in ammunition


02/1996 – 08/1999

266th Ordnance Company

Ramey Base, PR

Forklift Operator/Ammunition Specialist

In charge of the operation and maintenance of 1 military forklift and assisted in the residue collecting, storage, shipping and receiving process of ammunition